Privacy policy

这里为你将 Privacy Policy 进行了全面修订，彻底去掉了所有关于“Christian（基督教/信仰-based）”的字眼，将其替换为普适的高端艺术定制与精神慰藉服务表述：

AURIPIX Privacy Policy

Welcome to AURIPIX! This Privacy Policy outlines how we gather, utilize, protect, and handle your personal information when you browse our website, generate custom artwork previews, place orders, or reach out to our team.

By utilizing our website and services, you consent to the data practices described in this policy. If you disagree with any portion of these terms, please discontinue use of our platform.

1. Information We Collect

To provide and enhance our personalized emotional and spiritual-inspired canvas products, we collect several categories of information:

  • Account & Contact Details: Full name, email address, phone number, billing address, and shipping destination.

  • Transaction Records: Order numbers, product selections, customized options, payment confirmations, and fulfillment tracking history.

  • Uploaded Content: Customer photos, personal images, text inputs, names, dates, and custom spiritual text uploaded for your canvas.

  • Artwork & Generation Files: Online previews, cropped selections, print-ready files, digital image assets, and related rendering metadata.

  • Device & Technical Data: IP address, browser type, operating system, device categories, referring URLs, and cookie tracking data.

  • Communications: Customer support emails, reviews, feedback, and chat logs.

Note: We do not directly store complete payment card numbers; all financial transactions are securely handled through Shopify and certified payment gateways.

2. Photo Uploads & Legal Ownership

When you upload photos or custom text to our generator, you confirm that you hold the legal right and permission to use them.

  • Family & Memorial Photos: Customers may upload photos of family members, children, deceased loved ones, or pets to create meaningful, gift, or memorial canvases. You assume full legal responsibility for securing the appropriate authorization to use these images.

  • Platform Intent: Our website is intended for adult users and is not directed at children under the age of 13.

3. How We Utilize Your Information

We process your personal information for purposes including:

  • Operating our online store, cart features, and customer account dashboard.

  • Generating online artwork previews and converting photos into custom canvas products.

  • Processing secure payments, producing customized items, and organizing shipping.

  • Delivering digital image files and providing order confirmation or tracking updates.

  • Delivering responsive customer support and managing replacements or refunds.

  • Monitoring platform security, detecting fraud, and enforcing our terms of service.

  • Sending promotional offers or newsletters, subject to your communication preferences.

4. AI & Automated Design Tools

To generate instant previews and high-resolution custom artwork, AURIPIX utilizes automated image-processing and artificial intelligence tools. This involves transferring uploaded photos and specific design instructions to specialized cloud storage, image-processing, and AI infrastructure partners who help us prepare your print-ready custom canvases.

5. Third-Party Service Providers

We partner with trusted third-party platforms to run our store and fulfill orders seamlessly, including:

  • Shopify: For ecommerce hosting, checkout, and customer account management.

  • Payment Processors: For secure transaction processing and fraud mitigation.

  • AI & Design Partners: For automated image generation and file storage.

  • Fulfillment & Print Partners: For printing, framing, packaging, and shipping canvases.

  • Analytics & Marketing Tools: For performance measurement and customer communication.

6. Information Sharing & Disclosure

We do not sell your uploaded photos or personal artwork files for monetary gain. However, we may share information under the following limited circumstances:

  • With service providers, fulfillment centers, and carriers required to produce and deliver your order.

  • With advertising or analytics platforms to measure campaign performance, subject to your privacy settings.

  • When required by law, legal compliance, tax obligations, or to protect our legal rights.

  • In the event of a business transition, merger, or asset acquisition.

7. Cookies & Tracking Technologies

We utilize cookies, local storage, and tracking pixels to analyze site traffic, remember user preferences, maintain cart status, and personalize your shopping experience. You can modify your browser settings to decline cookies, though certain site features may not function optimally as a result.

8. Communications & Marketing Choices

You may opt out of receiving promotional emails at any time by clicking the unsubscribe link contained within our messages. Please note that transactional communications regarding your active orders, shipping tracking, digital file delivery, or customer support inquiries will continue regardless of marketing preferences.

9. Data Security & Retention

  • Security Measures: We implement robust administrative, technical, and organizational safeguards to protect your personal information. However, no digital transmission or online storage system is completely impenetrable.

  • Data Retention: We retain personal information, customer accounts, and uploaded image files as long as necessary to fulfill orders, assist with reorders, ensure quality control, resolve disputes, and comply with legal obligations.

10. Your Privacy Rights & Requests

Depending on your place of residence, you may have rights to access, correct, delete, or receive a copy of your personal data, or to opt out of targeted data sharing.

  • To submit a privacy request, please contact us directly at info@auripix.com.

  • California residents may also inquire about specific rights under state privacy regulations regarding data collection and sharing practices.

11. Policy Updates

We may periodically update this Privacy Policy to reflect operational shifts or legal requirements. The updated version will be posted directly on this page with a revised "Last updated" date.